We’re building the Healing Journey — a post-surgical recovery service — with a founding group of orthopedic practices.
If recovery is where episode margin is won or lost, we reduce the noise so you can focus on high value care delivery.
Recovery, not the OR, is where episode profit is won or lost — one readmission can erase several clean cases. The Healing Journey watches the 90 days you’re on the hook for and surfaces brewing complications before they become phone calls.
Prehab is the common-sense response to minimizing post-operative complications — but Medicare won’t pay for it. Deliver prehab education and goal tracking sustainably to prevent margin-killer complications.
Recovery is delivered on your branded protocol. It is vendor agnostic. And, your protocol can be further customized to patient-level care plans to maximize prevented post-op calls and visits.
Your people spend an hour doing patient equipment training. But how much is actually retained? The Healing Journey digital service answers questions at any hour for a better recovery experience — and fewer calls back to customer service.
Your edge is the surgeon relationship no other DME has. Sponsoring your patients’ recovery evolves it — from the rep who drops off a brace to the partner who owns recovery alongside the practice — and you share in the upside as they grow on the Healing Journey.
Backoffice authorization can take ~60% of total processing time. AI-driven agentic workflow replaces the manual auth research with automation.
Phase 0 is where most programs underinvest. The recovery guide fills the silence between the surgeon visit and your first appointment — answering the questions patients are too embarrassed to ask and too nervous to ignore.
Swelling drops. Overconfidence kicks in. The patient wants to skip the ice and go for a walk. The recovery guide reinforces your protocol between appointments — without adding anything to your caseload.
When a concern meets your protocol's criteria, the patient is directed to the appropriate level of care. Every interaction is logged.
StrongPrompt was built around a straightforward observation: most post-operative questions don't require a clinician to resolve. Patients go home with questions. Staff fields them. The system handles it — at a cost to everyone's time and attention.
We believe recovery outcomes improve when the whole care team shares a common view of what's happening — and when patients have reliable guidance between clinic visits.
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